Cookie Policy

On June 5th, 2012, a new law was passed in The Netherlands making it mandatory for each website to justify what cookies are placed and why. Anyone who visits the website has the choice to accept these cookies or not.

What are cookies?
Chilla uses cookies.Cookies are small text files that websites use to send data to your computer, which is then stored on your PC by the browser. The information is saved and sent back to the server. These cookies are read by your browser (Google Chrome, Internet Explorer, Safari or Firefox for instance) when you open a web page.
With cookies, the server can identify you and track your past actions on the website. Chilla uses cookies to remember your login name, settings and preferences and to make your next visit to the website easier. Cookies are not used to determine your identity or to recognize you on third-party websites. Cookies do, for instance, make sure you stay logged in to the Chilla website.
There are different kinds of cookies, Chilla uses the following:

Direct cookies:
These cookies are essential to enable you to move around the websites and use its features, such as accessing secure areas of the websites and remembering your login details.  Without these cookies, our websites won’t work properly. Cookies are useful because they help us arrange the content and layout of our websites and recognise those computers that have been to our websites before. They allow us to remember your preference settings and play an important role in helping us to enhance the usability and performance of our websites and your experience using them.  Some cookies are also essential to enable you to move around our website and use its features. They also help us to identify which of our articles are the most popular and the types of journey visitors have to our websites.You can delete these cookies through your browser.

Session cookies:
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Google Analytics
Google places a cookie through our website as part of the Analytics service. We use Google Analytics to better understand how our customers navigate to and through our websites, how long customers spend visiting our content items and how often they return to visit our websites. We use this service to improve our website. The information Google collects will be anonymized, like your IP-address for instance.

Facebook, Twitter en Pinterest
We have placed buttons on our website to promote (“liken”) or share (“tweeten”) our web pages and products on social networks like Facebook, Twitter and Pinterest. These buttons functions by means of pieces of code coming from Facebook, Twitter and Pinterest themselves. They use cookie technology for this. For more information, please see the Facebook, Twitter and Pinterest Privacy Policy. The information they gather will be anonymized as much as possible.

What happens when you turn cookies off?

-Your personal details will not be remembered and you will have to fill them out every time you visit a website.
-Social media buttons, such as Facebook and Pinterest, may no longer work for you to share information and products from Perfectly Basics through these type of media.
-Cookies play an important role in the proper display of the website. When you turn them off, you can still browse through our website, but you will not be able to place an order on our website.

The right of access to and correction or removal of your personal information

You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, look at our contact page for our contact information. We will promptly correct  or remove any information found to be incorrect. To avoid abuse, we may ask you for your identification. You have to send us a copy of the cookie it concerns. You can find it in your browser settings.

Objection to the use of cookies?
If you don’t want us to place cookies on your computer then there are a number of ways you can opt out - setting your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.